An Update from Haine and Smith

Like so many others, we have been adapting to the changing situation that the coronavirus has caused. In light of the changes and new stricter rules put in place by the UK government as of 23/03 we have made the decision to temporarily close all of our practices from Wednesday 25th. This decision is to ensure the safety and wellbeing of all our staff and patients.

We will be running an urgent and essential service by phone only. Details of how to contact Haine & Smith for this service can be found in the FAQ below.

Many of our customers are awaiting orders from us that are normally collected in practice. We will be contacting those individuals with orders to confirm delivery details. We ask that you please be patient with us as we get through all our orders.

We want to thank all our patients for your continued support during these difficult times. We will keep you updated on the re-opening of our practices when it is safe to do so.


Will any of your practices remain open?

No, sadly from Wednesday 25th March 2020 we have taken the decision to temporarily close all our practices. We will re-open as soon as it is safe and prudent to do so.

What if I haven’t paid for the order yet?

We will be in contact with you for any outstanding balance prior to mailing the item out to you.

When will I receive my order?

We are aiming to get any completed orders that have not been collected by the 26th out and in the mail as quick as possible. We will be contacting those with orders individually to confirm all details.

Can I still contact you?

As I am sure you can appreciate, we will be running with a minimal number of staff from the 26th onwards. As such we ask that you only contact our Head Office if it is essential or if you require an urgent/essential eye appointment. For anything else please contact us via email at

What is considered an urgent or essential?

  • Urgent care would include urgent clinical advice or intervention e.g. for red or painful eyes, contact lens discomfort, foreign object, sudden change in vision or new floaters and/or flashing lights.
  • Essential eye care would for be instance where a key worker or elderly person needed a sight test and new spectacle prescription, had broken their glasses, where a contact lens wearer needed more lenses, or where a visually impaired person or child needed eye care.

How do I get in contact if I fit under one of these categories?

Please contact our head office on 01672 513686 and explain that you need to speak with someone about urgent or essential eyecare.

You will then be passed onto a member of staff who will provide guidence.

Make Up Tips for Glasses Wearers

11 Make Up Tips for Glasses Wearers.

  • Magnifying Mirror: Think about in investing in a good one to help apply your make-up with precision and confidence.
  • Corrector/Concealer: If your glasses cast a shadow under your eyes, apply a shade lighter than your foundation to help brighten your under eye area and decrease the shadow effect.
  • Primer: Apply to your nose to help stop your glasses from slipping.
  • Blusher: Apply with your glasses on and use the rim of your frames as a guide, applying a little just below the outer edge of the frame.
  • Eye shadows: Keep as neutral as possible, and don’t apply beyond the edge of your frames.
  • Highlighter: Add a dab of this to your brow bone to enhance your eye shadow.
  • Eye Liner: This can really enhance your eyes; the thicker the frame the thicker the liner, so don’t be afraid to go a little bolder.
  • Eyelash Curler: Curl your lashes before applying mascara, as this will help avoid marks on lenses.
  • Consider using a volumising mascara that is both long-wearing and smudge-proof rather than a lengthening one.
  • Eyebrows: Glasses or not – your eyebrows help to frame your look, so keep them looking groomed by gently combing through; use your glasses as a guide, and never take your brows past the end of your frames.
  • Lipstick shade: Find a tone that complements your frames, but equally a bright pink shade teamed with red frames can work well. If you’re unsure then a nice nude always looks good.

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General Enquiries

01672 513686

Haine & Smith Enquiries
7-8 Salisbury Road Business Park
Salisbury Road