Job Opportunities

Dispensing Optician / Dispensing Assistant

Malmesbury

Full Time, including some regular Saturdays

Scope

We are looking for a qualified dispensing optician or unqualified experienced dispenser.

Main Responsibilities

Dispensing spectacles to prescriptions.
Carrying out collections, adjustments and repairs to spectacles.
Ensure practice efficiency and compliance with Company procedures.
Ensure total customer satisfaction with products and services.
Be an effective motivator, supporting, supervising, training and developing staff.
Realise the full potential of the practice with regard to patient numbers and sales targets.
Ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired or severely sight impaired.

Personal Specification - Skills, Knowledge and Experience

You will either need to be a Dispensing Optician registered with the GOC or an experienced and competent dispenser for all prescription and lens types. You will also need:

A Strong background in customer service and commitment to customer care.
Confidence in dealing with people, with the ability to quickly and easily build rapport and relationships with patients and practice teams.
To be able to communicate clearly and concisely, without using jargon or technical language.
Excellent verbal and written communication skills.
Listening skills, to ensure you're giving the customer the best advice.
Sales experience, and the ability to inspire customer loyalty.
Teamworking skills, and the ability to lead and motivate staff.
A flexible approach to work and the ability to adapt to change.
Self-motivation.
Attention to detail.
The ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion.
Positive and outgoing.
Flexibility – able to be flexible on days worked and providing cover to other practices.
Well-presented and professional.