In light of the changes and new stricter rules put in place by the UK government as of 23/03 we have made the decision to temporarily close all of our practices from Wednesday 25th. This decision is to ensure the safety and wellbeing of all our staff and patients. We will be running an urgent and essential service by phone only. Details of how to contact Haine & Smith can be found in the FAQ on our home page.
5 Phelps Parade Calne Wiltshire SN11 0HAGet Directions 01249 814560
Mon- Fri: 09:00-17:30
Practice Manager: Sarah West (FBDO)
Sarah joined Haine and Smith in 2008 and gained her FBDO qualification soon afterwards. Sarah has managed numerous practices and has recently taken on the role as manager at Calne practice. In the past Sarah has been involved with recruitment and she currently oversees the training of trainees as well as managing.
I was most impressed by the sheer professionalism of all the staff. Since my accident I have to rely on pension credit but was treated with perfect courtesy nonetheless. Same consistency since first coming to Calne in 2008.
I was visiting from Peterborough when I had a bit of an ophthalmic emergency! I went to the Calne branch and your staff were so helpful, understood my situation, really went out of their way to resolve my problem and were so polite and persevered with my optician back home over the phone! I have nothing but thanks and praise for them and am now recommending you to all of my family who do live locally!
I have had first-hand experience of customer care from your Calne branch. I’ve been a customer there for a few years now and the staff are always friendly and helpful. In fact, I’ve been meaning to go in and ask about contact lenses for about a year now and low and behold, an Optical Advisor brought along some flyers for the free trial open day on Saturday! I am thrilled to bits with my lenses.