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Haine & Smith Opticians —

Trowbridge

5a The Shires, Trowbridge, Wiltshire, BA14 8AT

Opening Hours

(By appointment only)
Monday - Friday
Monday 09:00 - 17:30
Saturday
Monday 09:00 - 17:00
Sunday
CLOSED

Practice Manager

Smiling optician wearing round-frame glasses standing in front of a display wall showcasing a wide selection of prescription eyewear frames

Kerry

Kerry began her career in optics over 20 years ago and qualified as a Dispensing Optician in 2014. She joined Haine & Smith in 2018 and quickly felt at home as part of the team.

As Practice Manager at Trowbridge, Kerry enjoys building relationships with her patients, having a good chat and helping people find the best solutions for their eyecare needs. She is passionate about creating a welcoming environment where both patients and colleagues feel valued and supported.

Known for her calm and approachable nature, Kerry takes pride in motivating her team and helping them develop, ensuring every patient receives the highest standard of care.

Outside of work, Kerry enjoys spending time with her family and lifting heavy things in the gym.

Our Practice

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Customer Testimonials

Excellent customer service as always from Chloe, Yveitte, Tony and Kerry at Trowbridge branch.
Bryan Young
Top class service! Chloe, Catherine and Kerry were all friendly and put me at ease as soon as I walked in. The reason I come back to Haine and Smith is because of the friendly and personal service they provide.
Emma Shackleton
I went into Haine & Smith just for nose pads for glasses I didn't buy there (I just moved from Surrey) and they were so delightful. Really helpful, quick and just lovely.
Jo Pollon
I popped in today as my glasses have broken and need the arm repaired. The two ladies (sorry I didn’t catch your names!) who were in the shop were very helpful despite the glasses not having been bought here, so I just wanted to say thank you for the friendly service!
Sophie Boyd
I have just moved to the area and had used H&S in a different town as I was pleased with the service I’d had previously. I wasn’t let down at the Trowbridge branch either! The staff were so friendly, helpful and knowledgeable and a pleasure to meet. Chloe was super friendly on arrival and doing my initial eye health checks. Tony the optician was lovely, reassuring and friendly and answered all the questions I had. Choosing glasses on your own is always a tough job, making sure you look good and feel confident is hard when you don’t have y with you for moral support. Kerry was really brilliant! After telling her the ‘look’ I was after she went out of her way to find me styles to try and make a decision. Top team in Trowbridge and thank you for all your help! Can’t wait for my new specs 🤓
JANE KELLY
Very friendly and professional service. Thanks Kerry!
Steve Sutherland